General

Privacy Policy
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR...
Wed, 4 Dec, 2019 at 9:00 AM
How Do I Take a Screenshot?
From time to time, we may ask for a screenshot to understand better the issue you are experiencing. Please follow the instructions below on how to take a sc...
Thu, 14 Jul, 2022 at 1:58 PM
How Do I Complain Against an abusive player?
Please let us know if you were hurt or offended by a player inside the game room. Let us know the player's nickname and provide us with the game's I...
Thu, 14 Jul, 2022 at 5:00 PM
The Game Is Stuck On a Loading Screen, What To Do Next?
Gin Rummy Stars is a BUSY app! There are times when the game might take a few extra seconds to load fully. However, there is no need to panic! Usually, ...
Mon, 26 Dec, 2022 at 12:56 PM
The Game Keeps Freezing/Cutting Out. What Can I Do?
Gin Rummy Stars is a BUSY app! This means that from time to time, you might experience some lagging or games ending too early. Firstly, we apologize for any...
Sun, 3 Sep, 2023 at 5:33 PM
If I Uninstall The Game, Will I Lose My Progress?
If you have connected to Gin Rummy Stars via Facebook, your stats and progress will be saved. When you use a new device, log in again with your Facebook ac...
Sun, 3 Sep, 2023 at 5:46 PM
Can I Play From Two Different Devices?
Please note that you cannot play with one account on two devices unless you connect your account to your Facebook profile. If you are upgrading to a new...
Sun, 3 Sep, 2023 at 5:47 PM
Can I Chat With My Opponent?
Chatting and exchanging messages with your opponent can be a great way to elevate your gaming experience, as well as show some competitive sportsmanship alo...
Mon, 26 Dec, 2022 at 1:18 PM
Which Platforms Can I Play On?
There are three platforms on which you can play Gin Rummy Stars: IOS  Android Facebook (for PC gaming) To download our game, you can use thes...
Mon, 26 Dec, 2022 at 1:33 PM
Can I Access My Account From Multiple Devices?
Absolutely! By linking your Facebook / Google / Apple account, you can save your progress and continue playing from other devices. Make sure you’re always l...
Sun, 3 Sep, 2023 at 5:48 PM