We are so sorry to hear you want to go!

If you would like to delete your game account data, please follow these steps:

  1. In the lobby of the app, click on the menu in the top-left corner of your screen.
  2. Click on the 'Settings' tab.
  3. On the screen that pops up, you'll see the 'Delete Account' option at the bottom center of the pop up.
  4. If you wish to permanently delete your account, click the 'Delete' option.
  5. Type in the code that appears on your screen.
  6. Click the 'Delete' option.

Please note that if you choose to complete this process, your account and progress you achieved will be permanently deleted and you will not be able to access it again. Once you complete the deleting process, the app will automatically close.


What happens when I delete my account?

ALL of your account data will be permanently deleted. This means your entire game progression, earned/bought coins, virtual avatar items will be permanently deleted.

Can I restore my account after deletion?

No, your account data will not exist after completing the process of deleting the account. 

If I delete my account can I still play the game?

Yes, BUT you will need to start over with a brand new account.

Does deleting my account on "Gin Rummy Stars" delete my Facebook/Apple account?

No, it will only affect the game account.